Refund and cancellation terms for purchases and services.
At FreshFoods (operated by AL NAMI INTERNATIONAL TRADING (OPC) PRIVATE LIMITED), we are committed to fair and transparent refund handling.
If a payment is debited from your account but not received by us, the amount is usually auto-reversed by your bank/payment provider within a few business days. If delayed, please contact us at alnamiinternationaltrading1@gmail.com.
You may request cancellation before service completion or order fulfillment. Refunds, if applicable, are processed based on the portion of service already used/delivered.
Approved refunds are processed through the original payment method. Typical processing may take 8 to 10 working days, depending on banking channels.
AL NAMI INTERNATIONAL TRADING (OPC) PRIVATE LIMITED — 05, 2nd Floor, Swati Sagar Industrial Complex, Eastern Express Highway, Near Maria Hotel, Majiwada Naka, Thane West, Maharashtra - 400601 — alnamiinternationaltrading1@gmail.com — +91 9137754023